Privacy Policy
How KolaTrading collects, uses and protects your personal information, in accordance with the Australian Privacy Act 1988.
Who We Are
KolaTrading (kolatrading.com) is an independent financial media website focused on broker reviews and trading education for Australian traders. References to “we”, “us” and “our” in this policy refer to the operators of kolatrading.com.
We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
Information You Provide
- Contact form submissions: Name, email address and message content when you use our contact form
- Newsletter subscriptions: Email address if you subscribe to our newsletter or updates
- Comments: Name, email and comment content if you leave a comment on our site
Information Collected Automatically
- Analytics data: Pages visited, time spent on pages, referring URLs and general geographic location (country/city level) via Google Analytics
- Device information: Browser type, operating system and screen resolution for site optimisation purposes
- Cookies: See our Cookie section below
How We Use Your Information
- To respond to enquiries submitted via our contact form
- To send newsletters or updates you have subscribed to
- To improve our website content and user experience using aggregated analytics data
- To detect and prevent spam, fraud and abuse
- To comply with legal obligations
We do not sell, rent or trade your personal information to third parties for marketing purposes.
Cookies
KolaTrading uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types:
- Essential cookies: Required for the website to function (session management, security)
- Analytics cookies: Google Analytics cookies that help us understand how visitors use our site. These are anonymised and do not identify individual users
- Affiliate tracking cookies: When you click a broker link, a cookie may be set to track whether you open an account, allowing us to receive our affiliate commission. These cookies do not collect personal information beyond what is needed to attribute the referral
You can disable cookies in your browser settings. Note that disabling essential cookies may affect website functionality.
Third-Party Services
We use the following third-party services that may collect data subject to their own privacy policies:
- Google Analytics: Website analytics — Google Privacy Policy
- Broker affiliate networks: Click and conversion tracking for affiliate commissions
- WordPress: Content management system with comment functionality
Data Retention
We retain personal information only for as long as necessary for the purposes described in this policy, or as required by law. Contact form data is typically retained for 12 months. Analytics data is retained in accordance with Google Analytics’ default retention settings.
Your Rights
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Make a complaint about how we handle your personal information
- Unsubscribe from marketing communications at any time
To exercise any of these rights, contact us at contact@kolatrading.com. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be noted with a revised “Last updated” date at the top of this page. Continued use of the website after changes constitutes acceptance of the revised policy.
Contact
Privacy enquiries: contact@kolatrading.com
General enquiries: Contact page
Complaints: If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.